Public Administration

ICT is key to promote smart, sustainable & innovative government
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Ana Maria PiñuelaHead of Sector

Description: 

The sector builds on the results of previous research in the eGovernment and Education areas, and encompasses three complementary perspectives:

  • Helping the public administrations to provide more efficient and effective public services to citizens and businesses.
  • Developing solutions to enhance learning: Learning at the workplace, collaborative learning, learning at school, higher education, accessible learning, authoring tools and adaptive learning.
  • Developing smart cities infrastructures that offer added-value services to citizens to cope with societal challenges and to enable business services.
Goals: 
  • Research, design and development of ICT tools that support Public sector administrative processes to deliver seamless and faster public services.
  • Adoption of emerging technologies that support new demands for services and contents in education.
  • Design and deployment of new ICT tools and integration of existing technologies that allow emerging smart cities to offer sustainable and added-value services.

 

Main Activities: 
  • Management of market-driven projects with promotion of project results to Atos customers in the Public and Education sector.
  • Integration of research results into the public administration legacy systems.
  • Definition and assessment of new and efficient services for Smart cities, focused on convergence of physical and virtual infrastructures, and citizen participation.
  • Development of ICT tools that implement more efficient services with special focus on interoperability, cross-organizational flows, big and open data, cloud for public administrations, and smart cities.
  • Development of ICT tools with strong education orientation focused on personalization, student experience, lifecycle management, and contextualized eLearning.
  • Identification and execution of new business opportunities in the Public and Education sector in line with innovative key offerings.
Challenges: 
  • Single European administrative space: Implement the vision of seamless cross-organizational and cross-border services through adoption of technologies.
  • More for less: Explore solutions, constraints and applicability for clouds of public services and open source.
  • Sustainable IT: Explore the role of public administration as an early adopter of technologies such as migration to IPv6, Green IT, etc.
  • Open government: Releasing public data and using linked data techniques to help people understand how government works and how policies are made.
  • Explore how public administrations can leverage big data techniques to save money in operational efficiency. 
  • Connected government: Explore possibilities of IoT to improve efficiency and enable transformation of e-government processes.
  • Learning environments based on serious games, education applications for mobile devices.
  • Development, deployment and validation of sustainable and ICT-enabled added value services in smart cities, by leveraging existing technologies in different areas of activity with high potential benefit.
Current Research Topics and Findings: 
  • Cross border authentication that allows citizens to access eGovernment services by using their national eID.
  • Involvement of citizens in policy-making processes through innovative non-intrusive technologies.
  • Participation of citizens in the policy development process and harmonization of policies across governmental levels (e.g. immigration policy).
  • Implementation of web 2.0 government sites that allow interactive information sharing, interoperability and dynamic collaboration of different kinds of users.
  • Adaptive learning experience for students, collaborative learning environments, learning/training strategies, platforms to support learning processes and training.

Projects

H2020

Support the Big Data Value PPP in realizing a vibrant data-driven EU economy and support the implementation of the PPP to be a success.

Big Policy Canvas

Big Policy Canvas
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H2020

Fosters collaboration among Public sector stakeholders and offers a solid knowledge base towards building a more evidence-based public sector, promoting transparency and restoring trust to public sector structures.

CEDUS

City enabler for digital urban services
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EIT-DIGITAL

Provision of a software relying on the FIWARE open platform for crawling, collecting and rendering on a map valuable data at urban scale as well as rapidly developing urban services.

ESPRESSO

Systemic standardisation approach to empower smart cities and communities
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H2020

Development of a conceptual Smart Cities Information Framework, which consists of a platform and data provision and processing services to integrate data, workflows, and processes in applications relevant for Smart Cities.

MaTHiSiS

Managing affective-learning through intelligent atoms and smart Interactions
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H2020

Integrated platform which provide capabilities for adaptive learning, automatic feedback, automatic assessment of learner’s progress and behavioral state, affective learning and game-based learning.

NEWTON

Networked labs for training in sciences and technologies for information and communication
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H2020

Building a pan-European learning network platform that supports fast dissemination of learning content to a wide audience in a ubiquitous manner.

Science2Society

Improving university, industry and society interfaces to boost Europe's innovation stakeholders
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H2020

Creation, piloting and sharing of good practices, guidelines and training materials to improve awareness and practical performance in university-industry-society interfacing.

SONNETS

Societal needs analysis and emerging technologies in the public sector
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H2020

Delivery of a methodological framework for Public Sector organizations to accelerate its transformation through the identification, analysis and take-up of emerging technologies.

STRATEGIC

Orchestrate next-generation e-government services
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CIP

A cloud enabled framework on various infrastructures with a set of services related to public bodies, opening new horizons in the secure and private migration, adaptation, governance and development of public cloud services.

Student Mobility Study

Feasibility study on cross-border use of eID and authentication services
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Commercial Project

Describe the current landscape in the area of cross-border access to student services in the EU and the issues preventing wider adoption of systems facilitating this access.