Public Administration

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Ana Maria Piñuela
ICT is key to promote smart, sustainable & innovative government

The main goal is to encourage the adoption of emerging technologies in the Public Administration sector to help public administrations at all levels to deliver more efficient and effective public services in line with the needs and demands of citizens and businesses or organizations.


The main challenge is to help the Member States and Public Administrations at all levels implement the eGovernment Action Plan 2016-2020:

  • Single European administrative space: Implement the vision of seamless cross-organizational and cross-border services through adoption of technologies.
  • Sustainable IT: Explore the role of public administration as an early adopter of disruptive technologies such as blockchain, artificial intelligence, HPC, big data, IoT, etc.

The implementation of the Digital Education Plan is the second challenge of the Public Administration sector in order to provide tools that support technology-use and digital competence development in education.

  • ICT tools that implement more efficient services with special focus on interoperability, cross-organizational flows; HPC, big and open data, cloud for public administrations and blockchain;
  • ICT enabled solutions to address the challenge of migrant integration;
  • Framework for the assessment of the viability of potential innovation solutions for the public sector
  • Roadmap with actions needed towards achieving the expected impacts for the public sector and the society at large
  • ICT tools with strong education orientation focused on personalization, student experience, lifecycle management, and contextualized eLearning



Support the Big Data Value PPP in realizing a vibrant data-driven EU economy and contribute to the implementation of the PPP for achieving success.

Big Policy Canvas

Big Policy Canvas
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Fosters collaboration among Public Sector stakeholders and offers a solid knowledge base towards building a more evidence-based public sector, promoting transparency and restoring trust in public sector structures.


Unlocking the potential of data in your city
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Provides tools for cities to collect, organize, harmonize and give value to historic and near real-time urban information, coming from several sources.


Managing affective-learning through intelligent atoms and smart interactions
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Integrated platform which provides capabilities for adaptive learning, automatic feedback, automatic assessment of learner’s progress and behavioral state, effective learning and game-based learning.


Networked labs for training in sciences and technologies for information and communication
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Building a pan-European learning network platform that supports fast dissemination of learning content to a wide audience in a ubiquitous manner.


Improving university, industry and society interfaces to boost Europe's innovation stakeholders
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Creation, piloting and sharing of good practices, guidelines and training materials to improve awareness and practical performance in university-industry-society interfacing.

Student Mobility Study

Feasibility study on cross-border use of eID and authentication services
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Commercial Project

Describes the current landscape in the area of cross-border access to student services in the EU and the issues preventing wider adoption of systems facilitating this access.